South America Traveller Reviews - On The Go Tours

Tour & local guides, itinerary and accommodation excellent.Airport transfers worked well. However printed itinerary provided at airport and hotel contained incorrect dates. As a result missed city Lima city tour and nearly missed flight to Cusco.

First days in Lima missed having tour guide.”  

The tour was excellent and included all the places I wanted to visit. Loved the Inkaterra Reserva Amazonica but misleading having a picture of the parrots at the clay lick in Trip Notes as this wasn’t included. Tour guide Lucia was really good, would have liked 2 nights at Sonesta Posadas del Inca. ”  

The whole tour was absolutely brilliant, our tour conductor Lucia went above and beyond. All hotels were great quality and all in all the tour was a great experience ”  

Lucho was brilliant. Well organised and kept us aware of activities in advance of a highly paced schedule. Also incredibly informative on a range of subjects as well as being an exceptional travel companion ☺️. ”  

Pablo, our travel guide in Ecuador and Enrique, our travel guide in the Galapagos were both so kind and very knowledgeable of their regions. All of our transportation and hotel transfers were always organized & timely. They both made my travel experience very enjoyable.”  

Tour was definitely enhanced by our excellent guides. Covered a nice mix of culture and fun activities.”  

This was. fast paced tour with a surprise around every corner. It was fantastic to experience a part of the world I hadn't visited before. Our Guide Liz was fantastic at keeping us aligned to the itinerary and was extremely supportive. It was great to learn about the Inca empire and gain an insight on how the countries are today.”  

Excellent!

Thank you for preparing this tour.

Very organized, knowledgeable guides, perfect timing and professional associates.”  

I wish our tour leader had collected tips for all the drivers and tour guides in advance. We were on the trip with people from New Zealand and in that country there is no tipping, so even though tipping was discussed in the trip notes, I am not sure they knew the guidelines. Another couple on the trip went with On The Go Tours to Vietnam, and they were told in advance to bring a set amount for tips and to give it to the tour leader on Day 1. The tour leader then was in charge of making sure everyone got their tip and the amount was proper.”  

Julio was amazing! He was funny, approachable, incredibly informative (but not over the top), fun to be around, thought of every need, kind, considerate, so incredibly organised (don't know how he did it), absolutely fabulous (in Brit words), he just felt like one of the tour group but the most organised, useful and essential one, honestly, he was awesome, 100 plus percent would recommend Julio to anyone doing this or any other tour, you have a gem there. ”  

IT WAS GREAT! First, thanks to Lee-Anne for her assistance and patience scheduling me into the Manchu Picchu Express tour and making sure I was prepared for the trip and answering all my questions and addressing any concerns I had. It was truly greatly appreciated. Second, the entire trip was truly unforgettable. from the moment I landed in Cusco til the moment I had my boarding card in my hand and ready to leave Cusco, I had someone from On The Go escorting me to make sure everything went smoothly. The On The Go Group Tour Guide/Manager (Julio) was amazing, the local guides (Henry and Antionette) were amazing, the sites we visited were amazing, and the drivers were also very friendly and helpful. Each day was jam packed with activity and I really felt it was money well spent.

I will definitely use On The Go for my next trip and I am already looking at your tours to decide where to go… so many choices!”  

Overall tour was excellent, the only thing I would have liked is less time spent in Lima and especially La Paz. There is so much to see in Peru and Bolivia that I felt spending 3 days in La Paz was wasted. One day was enough. It was supposed to be 4 days but thank god the flight to Cusco had changed and that meant spending less time in La Paz and another day in Cusco which is much more interesting.

Transport was good, when I went on a previous tour with your company, everytime we went on a long coach journey they supplied water. This tour didnt do that and it would have been a nice gesture to give out water whilst travelling such long distances.

Food was excellent

Tour guide was friendly and helpful

Accommodation was overall excellent”  

The tour exceeded my expectations in every way. Bernar was a superstar! We could not have had a better guide. The hotels and transportation were much better than I had expected. Even the buses were of very high quality. The itinerary moved at a fast, but perfect pace. We got to see EVERYTHING! The travel app was AMAZING and we used it every day for weather reports, getting back to our hotels, finding restaurants, keeping up with the itinerary, etc. The hotel pins on the app gave us freedom to roam farther than we would have without it. EVERY tour company should have an app like that!

The only downside happened the night we arrived. There was no one at the airport to pick us up. We called both local 24-hour emergency lines several times but they were unanswered. I found another emergency number and it was answered by a man in the UK who said it was 3:00 AM and I had gotten him out of bed. He was not happy or helpful. Tour guides from two other companies saw us in distress and came to help us. The trip got off to a very rocky start. ”  

The tour was great and our guide was very accommodating and since we were a small group was easy to change plans/modify based on group interests. This worked out well as we got to see and do things that wasn't necessarily on the itinerary.”  

The tour was an excellent combination of the popular and not so popular items thanks to our guide.

The hotels were all excellent with ample room space and enough facilities for pampering, with good restaurants.

We covered all the itinerary items and even brave the weather which made it all unforgettable memories.

The guide was fantastic, appreciated that he was with us on the full tour which made it easier to talk about preferences and enquire about other things. ”  

He was attentive to all our needs, even if varied and tried to accommodate everyone. He was friendly and even gave me advice for the time I was to be on my own in Argentina. He was part of the reason the tour was so enjoyable - everything went smoothly and was perfectly organised. Well done!”  

The tour was exceptionally good and our guide Elizabeth Luck was the best. We had the privilege of only 5 in the group and enjoyed the individual attention. ”  

The trip proved to be a phenomenal experience. I never thought I would have had the opportunity to travel to as many places in such a short time. Our Guide did a remarkable job and made the trip truly a memorable experience.”  

Awesome!! Fantastic time was had. Very organised informative helpful and generally nice people !! Would definitely recommend them. ”  

An amazing trip. Far exceeded our expectations. Everything was so well organised and when there were small hitches they were dealt with speedily and efficiently. FANTASTIC..”  

Our guide was friendly, knowledgeable and approachable.”  

Overall, I enjoyed the tour. The accommodations throughout the tour were satisfactory. I especially liked the hotel in the Sacred Valley. Inkaterra Hacienda Concepcion was a very pleasant stay as well. I wish we had more time to explore the area around Ollantaytambo. For the sites we visited in and around Cusco, I wished we had more time to explore each site. ”  

Sebastian in Lima and Jose in Cusco we’re both amazing, they had a wealth of knowledge and a lovely disposition.”  

Flights good. Timings in Argentina satisfactory. The walk in Tierra del Fuego would not be suitable for most, unless fit. Path steep in places with lots of roots. El Calafarte was enjoyable. The excursion to the glaciers was superb.

The hotel in Salta was excellent, our type of Hotel. The excursion to see the coloured earth was long, 13 hours. Iguazu was spectacular and the guide was excellent. Hotel was satisfactory. Ibera was spectacular, though driving distances long over dirt roads. Lodge basic but very good food and friendly staff. Trips out were really good, lots of birds and other animals. The hotel in Buenos Aires was superb. Excursion and guide excellently. Overall a highly enjoyable holiday and a good introduction to Argentina.”  

Both guides were excellent and gave us personal views of living where they lived which we loved. They were both very engaging and interested in us too”  

All was great ”  

The On The Go Tours London Office really helped us with designing a bespoke trip to Argentina, providing great hotel suggestions in convenient locations and a range of excursions that allowed us to see a large variety of landscape and wildlife in a relatively short time. Highlights were the half day spent in a penguin colony near Puerto Madryn, the boat trip to watch whales in the Valdes Peninsula and day trips to visit the gorges, salt flats and desert landscapes near Salta.

In each location, guides were enthusiastic, helpful and informative, showing an excellent depth of knowledge about the history, geology and wildlife of the area. Logistics on our transfers were smooth and hotels lived up to expectations.

Thanks to everyone at On The Go Tours for a fabulous holiday in Argentina! By using your tailor-made services we could have exactly the holiday we wanted. ”  

The guide in Cusco made the visit great. Service was personal and I would recommend him to anyone visiting the sites. The guy is a walking encyclopedia. Thank you. ”  

Sebastian was very knowledgable and enthusiastic, but it would have been nice to have a bit of time on our own - particularly to have a meal together on our own in the Amazon. Jose was very knowledgeable and enthusiastic about Cusco and the Incas. All parts of the tour were very well organised and we felt we were in safe hands and had no problems at all.”  

Fabulous flavour of Argentina! The guide met us at Buenos Aires International Airport was very welcoming and gave us lots of tips for our stay in the city. Tour of the city was excellent and again the guide was very engaging and knowledgeable. Internal transfers were very smooth and efficient. This made our travel around Argentina stress free. Would highly recommend using On The Go Tours and am considering using your company again for further excursions around the world. ”  

We had a fantastic time, and thank Caroline very much for her excellent planning of the trip. Eolo hotel in El Calafate was spectacular and the real highlight of our trip. Every airport transfer went very smoothly and there was always someone to meet us at the other end.

The only criticism I would make is that the tour guides did not stick to the time they gave to pick us up for tours, and we almost invariably were left waiting, sometimes for an hour. This seemed to be because they gave the same time to every one on the tour and did not give separate times for separate hotels. In Mendoza this caused a problem because we were late to a wine tasting tour meaning that we did not get an English speaking guide, but had to take the tour in Spanish, which we do no really speak! We were helped out by a friendly group of Peruvians who translated for us but they should not have had to do this. Having said this it did not take away from a fabulous holiday and thank you again.”  

So happy with Tailor made tour to Chile. my second trip with On the Go Tours will definetly use your company again. Pick up from Airport was perfect. Chile and Easter Island was amazing

10 of of 10. Hotel good clean and tidy.”  

Was very impressed with the organization of this trip. Darwing was great and knowledgable. The Inca trail was amazing. Our 2 guides - Ronald Ccana Sotalero and Guillermo Sana Cusi went above and beyond to make this a once in a lifetime excursion. They were excellent on the trail. The equipment, food - just everything - exceeded my expectations. If it wasn't for the guides encouragement and help I don't think my friend would have made it. Can not say enough about them and the Peruvian Sacred tour group.”  

Variety of locations gave us a great feel for the country and the hotels chosen were ideal for exploring the areas we were in. The excursions were well organised and guided by enthusiastic people with plenty of expertise and local knowledge, with especially great experiences with our excursion guide Pablo Michelangelo at Perito Moreno,and local agency guides Eduardo from Bioceanica in Bariloche and Milo from Limite Patagonia, Patagonia Profunda. They gave us plenty of information but also shared so much enthusiasm and interest in their areas that it was infectious! Their support and advice enhanced our trip a great deal so many thanks for this personal service. ”  

Our tour leader, Manny Salorio, was with us every step of the way. He was compassionate, knowledgeable, and enthusiastic in going above and beyond his duties as a leader. He always shared his expertise and accompanied us on his suggested places for dinners, shopping and other activists. He made the trip very successful.

The trip was excillerating and full of adventure. We experienced things that we didn't know were possible. ”  

We had a great time and it helped that the group got along so well. Our Guide Christian was well organised, reliable and liked by everyone. He was super efficient in getting us to our various destinations on time. He also knew lots of excellent restaurants so we were always sure of good meals. He managed to get the balance right between being very much part of the group but also standing back as well.

The various guides (Inca, Uyuni) were all very professional and friendly, in particular Sante (Inca). The drivers were also reliable. The only negative comments are regarding the hotel in La Paz and the dormitory on the last night in the desert before crossing from Bolivia to Chile. These were below the standards of the rest of the accommodation. I can be more forgiving of the dormitory but I think a better hotel could have been chosen in La Paz.”  

Christian is a fantastic tour guide, always going above and beyond to help everyone in our group with their questions/needs etc.

The tour was excellent and thankfully great weather the entire trip. We really enjoyed it. ”  

Another very successful holiday with yourselves. This is the 4 th holiday I have booked with you.

All guides in every city were very friendly and helpful.

The only problem we had with a train time that was incorrect was rectified without a problem.

Jaime our rep who met us in Cusco was fabulous !”  

Wilson was one of the best guides I have come across during any trip. He was always helpful and gave us a lot of insights of the countries we visited. He even helped me apply for the Brazil visa as I couldn't do that in the home country. I was able to visit Brazil just because of his help.”  

The whole tour was fabulous and well organised. It started with the booking. Theo was very helpful and followed up with me many time. I was picked up at the Lima Airport by Enrique Palacios Guerra. He was very professional, helpful and had a very clean car. Each time he picked me up he was on time just as he promised even at 5:45am. He always helped me with my luggage. His driving was very professional and I felt very safe with him. Pedro met me in Lima. He was very polite and helpful. He explained how the whole tour would work and answered all my questions. He was flexible with his time which allowed me to take a city tour. I really appreciated that. Fabio was my guide in Cuzco. He was friendly and professional. He helped us find great places to eat that we would have never found on our own. He made it clear he was available to us for anything we needed at anytime of the day or night. He was always on time, happy and helpful. Santiago was my guide for the Inca Trail. He was GREAT!! He encouraged us from the start of the hike and throughout the 45 km hike. He made sure we were doing well and safe. He was great at explaining the history and meaning of each ruin. It was obvious he loved his job. The organisation of his whole team was amazing. I can't say enough good things about the 4 days spent hiking the Inca Trail. The treatment, the food and encouragement we received from Santiago, the cook and all the porters was unbelievable. Thanks to everyone involved in my trip.... Theo, Pedro, Fabio, Santiago, the cook and the 9 porters. I would highly recommend this tour. ”  

Excellent tour with a wide range of activities and experiences, a good balance of free time. Our tour leader Herman was excellent. Friendly, knowledgeable with a clear love of his job and of trying to make the experience as good as possible for all on the tour. He took the time to get to know each individual in the group, made sure everyone was involved and generally ensured that everything ran smoothly.”  

Fab trip to get a snapshot of many different areas of Peru. Loved the mix of city, jungle, mountains and desert. Happy with the time we spent in each place.

Great, efficient guide. Really looked after us. Informed us of all the important things we needed to know so we didn't have to worry about much at all except seeing and doing as much as we could. ”  

The tour was excellent. In both Brazil and Argentina the tour was organised excellently.

Both tour guides, Marcos (Brazil) and Miss A in (Argentina) were excellent. They both deserve 10 out of 10. Very pleasant, helpful, informative, open to suggestions and very amenable to satisfy the tourists' needs.

Just a suggestion. If it is at all possible on these tours, to split the tours - half-a-days tour on one day and the second-half of the tour on the next day. Maybe one in the morning and the other in the afternoon. It becomes more informative and less tiring.”  

Tour was great. Saw a lot and didn't spend too much time just travelling. Our guide wasn't the best. He spent most of his time studying. However most days we had other guides anyway so managed to get a lot from them. ”  

We had many guides, and all of them were excellent ”  

This was an excellent tour. Be sure that you can swim well in order to get the most benefit out of the snorkelling outings. The guide was excellent: very knowledgeable and helpful. ”  

Overall excellent tour and Heidi was great fun. The only thing that I would say is that the majority of the activities were optional. Overall adventure was great ! ”  

An Excellent trip and our guide was excellent. The trip was unforgetable and totally enjoyed. Bolivia was outstanding as a country to visit.. Our extra add-on to the Easter Islands was also a great success-so thanks Phil for sorting that too.”  

The tour was unbelievable. Santi was a funny intelligent informative an enthusiastic guide. Fantastic group. Hernan was also superb with over the top willingness to ensure comfort. Defo do it again. Only one issue was that the hotel i was told i would be in was incorrect. The helpful efforts of cusco plaza 1 discovered the correct location with the rest of the group.”  

One of the best adventures of my life. The unexpected snow fall on the 2nd day hike made the trip. That memory will stay with me for life. Our guide Micky was great. Good knowledge of the area and sites, and made the trip very enjoyable. Also our cook Thomas, made great food. He somehow baked a cake on campsite, tasted great.”  

HI ON THE GO!

It was another once in a lifetime holiday, thank you.

Macchu Pichu was magical, hotels, tour guide was well aranged. We have opted for the train and very happy about it. But the best part was the Amazon. The Lodge, the river and the forest was beyond imagination. The rooms had all the luxury but had no windows; gave the traveller the feeling of belonging to the forest like a parrot or a puma.

Thank you again for the ultimate experience.

Hope to join you again soon. ”  

A very enjoyable holiday with a good group & mix of people & a very good tour leader who is obvioulsy very enthusiastic about his home country of Peru. As well as they key activities such as Lake Titicaca, Inca Trail, Machu Picchu & Amazon Rain Forest also had the opportunity of experiencing the Peruvian way of life & culture. A great experience.”  

Excellent combination of activities, interesting and challenging,

giving a sense of real accomplishment as well as a good understanding of Peru, its history and culture. ”  

I had a fantastic time - amazing group of people, packed and exciting itinerary, beautiful country. Definitely did not disappoint and have given me some life long memories. ”  

The Inca Trail was amazing, and it is refreshing to meet 2 guides who are so passionate about their culture and history. Have already recommended this tour and guides to my friends :) ”  

The tour was good value and had a well balanced itinerary.

Accomodation, especially in La Paz and Uyuni was good. The enthusiasm and organisation of the tour leader made the tour excellent instead of just good. ”  

I thoroughly enjoyed the tour and would recommend it to others, no problem. The tour guides were great and the service provided by the porters/chefs, etc, on the Inca Trail was amazing. I felt so lazy! There is just so much to see in Peru & Bolivia, and with guides like Roberto, Wilbur & Huber, you really get the full experience.”  

I had the most incredible experience on this trip, thank you.”  

Every day was different and exciting. Shiry, was an excellent guide

and made the trip even more enjoyable. The food was fantastic and the transport all good. ”  

The experience had great variety using different methods of travel.

It had just the right amount of activity with enough time to do your

own thing if you wanted. Saw awesome sights, it was an unforgetable trip! ”  

Tour leader was fantastic and really made this the best tour I have been on.”  

The tour was very well organised and everything ran to schedule. The days were well planned so that there was a mixture of things to do and relaxation. All staff and tour leaders were excellent and always showed passion when talking about the country and enjoyed sharing their experiences. Accomodation was good and always offered comfort. ”  

We loved the tour but especially the crew and the guide. Special hoorah for Gino, the Chef and Carlos.”  

I had a wonderful experience. It was so well organised which meant we got to enjoy the trip without the worry of what was happening next.

Excellent and would highly recommend. ”  

A very enjoyable holiday - would definitely recommend to friends.

Unforgettable experiences and a really good overview of Peru. ”  

Brilliant, I would recommend this trip to anyone. It was a full on trip but I was never rushed. There was enough time to look round and take everything in. The knowledge of the tour guides was outstanding. Thanks ”  

The tour was very good and covered so much ground.

We were only a small group of eight people, but we all felt this was just the right mix as we all got on so well together.”  

Great tour, very well organised and showed a great variety of activities and areas of Peru. ”