Indian Subcontinent Traveller Reviews - On The Go Tours

Our tour was sooo good, very enjoyable a bit of a culture shock but with our fantastic guide Yusuf we settle into the rhythm very quickly. We could not have asked for a better guide he is a very knowledgeable polite helpful man. ”  

We thoroughly enjoyed Sri Lanka. The following feedback is given with the intent of improving the customer experience and improved service quality.

Mandalay Resort terrible

-disgusting beach and I fed that back directly

-old and shabby

Early departures

- breakfast boxes are the same everywhere- disgusting. To be charged a breakfast buffet price but the boxes are not comparable in value and quality

Bundala NP Tour not comparable to the other two safaris- repetitive, nothing new

- not worth the very early start ( and a disappointing breakfast box

The baby elephant and the turtle sanctuary should be a must see and included in price

We paid extra for both but didn’t get the elephant bathing

Colombo City Tour should be day 1

Lunches more clearly stated so client can decide to partake

The ‘show and sell’ / tourist traps. ( carpets, gems, wood, silk, jewelry) are extremely disappointing as part of the itinerary. We don’t appreciate the guides literally dumping us into these VERY UNCOMFORTABLE situations and under pressure to purchase unwanted items after they have ‘ demonstrated’ something ”  

The first couple of days were very full. It might be worth doing two nights in Dambulla and taking in the national park close by, and reducing the time in Kandy to one night rather than two.

The hotel quality was generally excellent. The Mirissa hotel looked a bit worn but the location was perfect. ”