Vietnam Traveller Reviews - On The Go Tours

Great tour. Re the Mekong. I appreciate the river can differ with rain etc but, we seemed to be the only tourists in that area. I spoke to people at the hotel (from different tours) and they had a far better experience than we did. ”  

Definitely cant recommend the final 2 days due to the disgusting place we were taken to. The water way was nothing more than a sewerage canal so not sure who decided to change the itinerary for that - need to do better ”  

All arrangements went smoothly until the airport transfer at the end didn't show.

This was stressful and should not happen.

The brochure image of the "junk" is misleading and should be updated showing the current vessel(s)”  

We're do I start...thank you for making our trip to Vietnam an unforgettable memory. Your service and your staff was excellent . Quin has been wonderfully friendly, helpful,knowledgeable and patient . His funny personality made the experience more enjoyable. He is not just a guide ,he's a friend. ”  

OTG were definitely ’On The Go’ with early starts and big days. The tour was definitely value for money with the standard of hotels and the places visited. Our group varied from 15-21 people to which we preferred the lesser. Our 3 different tour guides were all very knowledgeable and professional. ”  

Our guide, Hung, was fantastic in all respects. The tour overall was great but a couple of the tours were unnecessary an/or a waste of time.”  

Excellent trip. One of the best we've taken. Great guides, great itinerary! Didn't want to come back home.”  

We enjoyed history that all 3 guides present.They were very professional.

Transportation was excellent,always waiting with cold water.

Too much wasted time taking group photos ,by the guide, to verify to their boss

Boxed lunches were a waste 3x through out.

4 long temple day was too much

Max 2 ”  

First Tour, guide was great, disappoint mekong boating on canals, Hanoi hotel to far away activities and average, love Hoi An the most, this hotel was the best accommodation with had. Food was ok, a tittle repeditive an often to much, transport was good overall. Would recommend your tour to others”  

SY was fantastic. He made special effort to look after me and called me uncle ! And when I fell down the stairs for the train part and knocked myself unconscious the local guys did an exceptional job in getting me to hospital for a CT scan, stitches and an overnight stay, Exceptional. ”  

Duy was on time picking us up. He had excellent knowledge of everywhere we went. He gave us options at times which we appreciated. The pace of the tour was suitable for us.”  

The tour was absolutely an amazing adventure. We loved the diversity of the tour. Our guide Sy was fantastic and always went the extra mile. ”  

Excellent service

Fortunate to have Le Van Cuong as our tour guide with only two of us on the tour.

Vietanamese people very courteous and respectful.”  

The tour itself had three days of activities. We enjoyed the excursions outside the City very much.

The information about the City from the guide was very off-putting and misleading in light of our experience in the City. Please focus on facts and less anti-Vietnam propaganda and personal politics.”  

Quin was an incredible tour guide and provided us with an amazing amount of history about all the sites we visited. Quin made the tour exciting and fun. The tour was amazing and wish we had known we could have extended it to include more cities. But there is always next time”  

good holiday. Standard of bathroom on boat not good. Optionals should be quoted in Dong by guide as that is what most of us brought with us. Will go back. Beds very hard in all hotels (not on boat) - and I have a firm mattress at home.”  

Tour was excellent. 4 of 5 guides were excellent. Nancy in Hanoi was poor. Didn’t meet us with sign, didn’t have information about history and culture to share. She would benefit from shadowing Sun in Hue who was fantastic. Vi in HCM city was very helpful having suitcase wheels fixed within hours. ”  

An excellent tour with fantastic guides and drivers throughout. Everything went as planned with a couple of additional activities due to the private tour. Hotel accommodation was excellent with the exception of Liberty Central in Saigon. Problem solved via an upgrade.”  

I enjoyed the tour. Especially crazy traffic in Hanoi. The Hana Long Bay experience. The train to Hue, the Golden Bridge, Hanoi, the temples, the Tunnels, the emotional killing fields and every thing about Cambodia. The Vespas ride and all the food was sensational and the food great.”  

We want to thank Quinn for his dedication and service.Always happy and smiling,going the extra mile to assist. ”  

The tour was great and we learned a lot about the history and culture of Vietnam and Cambodia. The tour guides were very knowledgeable and enthusiastic for us learning about their country. The tour was well planned and ran extremely smoothly. ”  

Our tour guide Quin was excellent. The tour itself was also very good.

The restaraunts did not always accomodate non-fish eaters

For instance in our lunch, at a lovely french inspired restaraunt, in the Mekong delta, I got deep fried chicken and chips ! ”  

As a female solo traveller, I highly recommend this tour. Quin, our tour guide was so helpful and always looking out for me to make sure I was alright. The tour provides a really good balance of the safety of being in a group vs able to do your own thing. I thought the hotels were really luxurious, especially in Hue and Hanoi. There are some early morning starts but you get used to it pretty quick. I really enjoyed the Hoi An street eats add on, it was one of my favourite things to do on the trip. I thought the Hanoi to Hoi An tour was the right amount of time to see enough of the country. ”  

Only thing I wouldn’t do the train again

The tour guide was amazing would recommend him to all”  

Kien was a fantastic, very friendly guide. Really enjoyed the tour and learning about the history of sites etc we visited. All went to plan and not one hiccup. The people we meet on the tour were great.”  

Way beyond our expectations - packed full of a wide variety of interesting places and experiences. Quin, our guide, was really helpful and great at keeping us all moving, and encouraging when some ability levels were pushed to the limit. He had so much relevant information to share and he followed up on things people had mentioned a day or so earlier. This was the first time we had toured with other people but the group was very friendly and we saw much more than we would have on our own.

The Street Eats Vespa tour was also made extra enjoyable by the attentiveness of our guide [John} Vespa riding not coming even close to being an activity one of us would have chosen. The guide on our last day was full of information and pleasant, but shared all the information while we stood for long periods. He offered us water bottles at the beginning of the tour but we really needed a pause between activities for a snack break. This certainly high-lighted how well Quin had looked after us!”  

overall I felt we paid too much for what we got.

Thank your for the upgrade though on the Halong Bay Cruise.. I understand the other boats were damaged.

The upgrade room was nice, although all night there was a very loud engine noise that kept me awake, so I hardly slept and then didn't go to my outing the next morning.

I had to use ear plugs...

We barely stayed one day.. we got on the boat at 12:20pm and got off by 10am the next day.

So it was fast paced and packed with activities but it did feel like get on and get off because we have others coming .

The tour guides on the boat were not personal at all

There was no adjustments and acknowledgment that we all were disappointed that the bay was not as we had seen on postcard's, simply because of Typhoon but the staff and management on the boat didn't really acknowledge that at all.

So I feel we missed out in beautiful Halong bay, but wouldn't want to go on that ship even though it looked beautiful

I also noticed the staff on the boat didn't speak any English... so only 2 people could answer any information.

regarding our personal tour guide on Saturday, Sunny... she was fantastic.. really nice and knowledgeable. We really liked being with her and loved that part the most.

the drivers to the destination Halong Bay couldn't speak a word of English.. so I only has Sunny to communicate with on WhatsApp.. and she was helpful

None of the drivers could speak... so I was taxing Sunny all the time for information and she responded well.

The hotel we stayed in was beautiful and we are grateful for that. I appreciate the option.

So overallI felt it was too much money for what we got.. so not sure why we paid so much.. I wouldn't do that again.

It was basically for 4 nights and one day with a tour guide... transport, transfer and one night on Halong bay... perhaps because we had an extra room.. but knowing Vietnam pricing I felt what we paid for was too much. ”  

We had a wonderful tour guide and would highly recommend ”  

The tour was fantastic and our guide Belle and driver Nam were 5/5 for the whole trip. As she got to know the group she was flexible and organized some extra experiences that the group really appreciated. ”  

The tour was great and so was Kien. Because of Typhoon Yagi we were stuck at the Hotel in Hanoi for a coupe of days at the beginning. This gave us some down time before the tour started. It was good to have a few days in Hoi An in the middle of the tour, as it was nice to not have to pack and go everyday.”  

So interesting tp learn about each place we visited. All our three guides were very informative at every site we visited, also ,very helpful and ensured we were comfortable and enjoying our experience!! Highly recomended!!”  

Our guide, Kien, was fantastic!

Absolutely organised and always had a backup plan that was seamless when needed.

Very knowlegable about everything on the tour.

A great guide and very good at guaging the group. Always knew when to talk and when the group needed a break.

Always on-time and exactly where he said he would be.

Kien was exceptional at fitting in with the group but still being the guide. He was very good at getting the group to mix and engaging everybody on the tour. He knew everybody's name right from the start. He ensured that everybody had a connection to the tour.

What a great guide and a great tour giving everybody a taste of Vietnam and a keenness to come back.

Well organised and managed.”  

I’ve been very disappointed to be honest. I’ve been travelling the world and this is by far my worst experience in terms of how much I was charged compared to 4 others on the trip, over twice the price and some. The hotels weren’t up to the standard I’d experienced in Thailand or Europe and those were all 2 star. I also question the suggested tipping amount for the guide… more than Europe and he had so much more free time than those tours. I also didn’t like paying extra for excursion fees. They should all be included in the price. I thought too long in Hoi An and Ho Chi Minh. The Hoi An hotel was particularly disappointing with their lack of service and pricing compared to the same hotel in Hue. The cruise in Halong bay was enjoyable with the best bed on the whole trip, but the kayaking was ordinary. The bike ride through the villages was enjoyable and I am pleased I did the overnight train. ”  

We had 3 tour guides, who were all brilliant, with a great wealth of knowledge and a fantastic disposition. ”  

Our guide Hung Do went above and beyond So efficient and always helpful he definitely made the tour had a really great experience thank you ”  

Excellent tour - Saigon to Siam Reap. Tour guides in all 3 places were brilliant - Kien in Ho Chi Minh, Maroth in Phnom Penh and Nak in Siam Reap were all fantastic - very knowledgeable and friendly.

Accommodation was excellent in Can Tho and Siam Reap (Angkor Paradise Hotel) - first class, 5 star hotels! Understandably, the hotels in Ho Chi Minh (Bay Hotel - 3 star) and Phnom Penh (Sun and Moon Hotel - 4 star) could not be as good, but they were fine for what we needed, and were in good, central locations.

This was my first "group tour" and I had some initial reservations, but it was a great experience and the people on the tour were lots of fun. I especially enjoyed the Cai Be/Can Tho boat cruise and sampan experience and the floating markets in Cai Rang.

The most emotional part of the tour for me was the Genocide Museum and Killing Fields in Phnom Penh, but a very worthwhile experience to meet some survivors. The dinner at the restaurant in Phnom Penh was very nice; excellent restaurant!

Siam Reap was also a favourite, especially the Angkor Wat temple complex, the Phare Circus, the Tonle Sap lake and the Siam Reap town. My only feedback was that we probably didn't have enough time to ourselves in Siam Reap to enjoy the hotels facilities, relax and enjoy the cities sites (maybe an extra quiet day in Siam Reap for me).

Overall, an excellent tour with fabulous tour guides and I would highly recommend the tour to other solo travellers.”  

My sister & I did the Best of Vietnam 13 day tour and our guide Kien did an excellent job. Kien was informative, helpful and showed empathy to a traveller in time of need. If I did not do the trip through a tour based company I doubt very much that I would have done, seen or experienced what I did. Outside of Kien's role of guide he gave names of the best restaurants, cafes, & shops to experience the best of Vietnam. On The Go Tours is 'just that' you are always 'on the go'. It's fun, fast and exciting but if you want a more laid back trip On the Go may not be for you as there is very little down time. The accommodation was good and service impeccable. We had one hiccup with a hotel but Kien sorted immediately and we were transported to another hotel that was very satisfactory. Vietnam has a lot of history and it was great to delve into that with our guide's knowledge. Kien was always very keen to assist in any problem that may have arisen and kept everyone informed of the days activities. Our group consisted on 19 people which was ideal so that made the trip even better as we were able to mingle and get to know the other travellers and form nice friendships.”  

A great package, a good variety of tours. Great tour guides with knowledge and experience. ”  

The best trip ever with an awesome tour guide”  

Great tour, would have liked more time in Halong Bay & Hoi An as soo much to do and see.

For tipping and entrance fees etc it would be good to pay upfront perhaps included in the price as there seemed to be lots of extras.

Kien was fantastic tour guide, it was great to hear about the culture and Vietnam from a locals perspective ”  

Thanks for the opportunity for feed back , was an absolutely great tour - guides were well spoken and polite , food was great and accomodation was really good too

We only had one really alarming problem

We had an airport transfer from Mui Ne to the Ho Chi Minh airport

And the driver was on a suicide mission - I asked him several times to slow down as he was scaring myself and my wife but he ignored us ”  

I found our 3 tour guides very knowledgeable, helpful and courteous.

Tour was as expected per our itinerary alrhough personally not enough free time for shopping and not much allowance for flexibility.”  

An absolutely awesome trip, really happy we had such an amazing tour guide Hung Do. His knowledge was incredible, and the tour ran like a well greased wheel. Hung was an amazing very caring person, we realized quickly that we did not have to worry about a thing, just sat back and enjoyed the tour.”  

We could not have been happier with our tour guide and driver, they went above and beyond what I was expecting.

And the excellent driver was there for us on the other days always prompt and helpful!

Sadly I can’t say the same for the hotel, while the staff were helpful and kind and the sheets etc were very clean, but the floors needed a wash!

We left the hotel to do the ha long bay cruise and returned to the same room which still had not had the floors washed.

Also not sure about the position of the hotel, I felt like I was in a terrible area but maybe I just didn’t absorb the atmosphere, it was so dirty and smelly in the area around the hotel.

Thankyou and I would certainly look at tours on the go again!”  

WinWin was very good in looking after our group’s needs and safety. He’s knowledgeable of all the places we visited which made our trip enjoyable, informative. He’s an asset to your company and hopefully we come across him again in our future trips. Thanks ”  

Travelled with my mum, we had an excellent holiday. Vietnam is amazing, it is truly a beautiful country that I will return to many times in the future. This particular trip (Hanoi to Hoi An) was a great mix of busy city and relaxed country Vietnam, the transport used was excellent and the food 10/10 (included meals were absolutely amazing and catered for veg/vegan easily). Our guide Hung was great, he was funny and also very helpful. ”  

The tour was fantastic. We saw so much and learnt so much in a short time. Our guide was extremely knowledgeable and passionate about his country and culture. He was professional and nothing was a problem. He welcomed any feedback to ensure we had the best holiday and we certainly did. We would recommend the tour and our guide to anyone. ”  

The tour was fantastic. We saw so much and learnt so much in a short time. Our guide was extremely knowledgeable and passionate about his country and culture. He was professional and nothing was a problem. He welcomed any feedback to ensure we had the best holiday and we certainly did. We would recommend the tour and our guide to anyone. ”  

My daughter and I booked this tour only 7 days before leaving. We were very unsure what to expect and a little nervous visiting a new country. We were immediately put at ease when we met Win Win our tour guide. From the minute we were in Win Win's care we felt safe and happy we had someone who was available for great tips and support any time of the day and night.

He was very organized, patient and very knowledgeable. We all had a lot of fun with Win Win. I would very much recommend this tour to our family and friends.”  

Win win was the best guide we have had

So friendly and knowledgeable and Vietnam was fantastic

I thought I had lost my passport mid trip before an internal flight / he remained calm and was doing stuff behind scenes to ensure we had a plan B- luckily we found them but it gives you an example of just how good he was as a tour guide ”  

Amazing tour guide Win Win. Very respectful to all ages and made our trip amazing, will definitely recommend On The Go Tours from our experience. ”  

I went on an on the go tour through Vietnam

Win Win was our tour guide

He impressed with excellent timelyness

Planning meeting everyone s needs

Creating a sense of family and belonging which made the tour special

He was very knowledgeable and was sharing Vietnam from his heart beliefs family experience and faith.This made Vietnam a place of heart connection

We were very blessed to have this extremely excellent man as our tour guide ”  

It was an amazing experience! The tour guide, Sy, was very knowledgeable and accommodating. He pointed out key facts and data, provided recommendations, so friendly.

The group we had was great, we all got along well like family. Everyday was busy, early mornings but it was good to get the day starting early. The breakfasts were wonderful, a lot of options. The meals that were included in the tour package were top notch.

Vietnam was a wonderful country, I loved exploring all it has to offer. I wish to come back again! ”  

We had a fantastic time. The tour was well thought out. My one change would be the three hour hike in the hill tribe part. It was stupidly hot the day we hiked. Unfortunately, the bottom half of the trail had been bulldozered, and was practically straight downhill. Our guide, Hung, said this was new from the last time he had done the trek. It spoiled the walk. It may be better to hike around on the top of the hills within the Hmong community. Cooler and better views. Otherwise, it was all wonderful. Both guides were so knowledgable. They also did a fantastic job in helping with the food allergies and ensuring the food was suitable.”  

Had the best tour guide - Win Win. He is an absolute credit to your company. So knowledgeable and passionate. We also had the best tour group. In regards to the tour felt that first hotel La Casa Hotel in Hanoi was a little average compared to the others we stayed in. Halong Bay could have used a little more information about some of the activities we could do so we could pack our overnight bag with the correct clothing.

End of the tour after Hoi An felt a little rushed. Could have used an extra day. But overall we had an incredible experience and would recommend your company to others looking to tour Vietnam.”  

Tour guide was fantastic, really knowledgeable.

Tour was well structured up until Hoi An, felt after Hoi An there was a lot of travel and not a lot to see...felt like we didn't see any of HCMC.

A real missed opportunity is a welcome meal on first night.

Hotels were fine, nothing special- except Hoi An- lovely hotel. Hotel in Hanoi was awful. Needs to be looked at - luckily we were only there for one night but if we had 'bolted on' another day or two there it would have been awful. ”  

Guides were good and everything went like clockwork.”  

Tour was very enjoyable. Guide was excellent, very informative and fun.

My only issue would be that there were two many one night stops. I would have preferred more two night stops even if it meant cutting out one city. I would replace the train journey with two nights in Hanoi and a flight to Hue.

Also, we had a 3.15 am start for a 6.05 flight to HCM, followed by a full day touring. This was just too early. There were other later flights that we could have caught. ”  

We had a fabulous time thanks, ended all too soon. The guides (and their very able assistant drivers), were fantastic. When they dropped you off at your accommodation in the evening, you could ask for advice on where to eat, what else to see etc. Very very good - they loved promoting their home country. A couple of points to note - the 'Junk' - staff and food were great, but the vessel itself - old and rattly. Chau Doc and Phnom Penh (the later - a stunning hotel - best of the lot), would liked to have spent longer in these two places. All very rushed. Maybe need to extend the tour by a couple of days. The printed itinerary we were provided needs updating. I realise it seems to have been printed for a number of different tours but it got a little confusing. Best piece of advice is approximately how much to tip people ie concierge in the hotel. It was a little stressful trying to work it out as we were also relying on the tour guide to assist with that advice. The Vietnamese and Cambodians are beautiful people - calm, happy - a delight. Same with the staff at the hotels - they could not help you enough. Would go back tomorrow if I could. :)”  

Your guide Hung Do was amazing... do not lose him. ”  

The tour was incredible, the right balance of active & resting, with the amount of travel mitigated by a superb and knowledgeable guide (Sy Trinh)”  

Great tour, good pace, knowledgeable guide”  

Visit to Vietnam was an interesting and memorable experience. Tour guide was very friendly and helpful.”  

Our 1st guide Hung Do was amazing. His knowledge of Vietnams history & culture pertaining to our tour was exceptional. He was attuned to personal needs & requests & we felt safe & informed everywhere we ventured. His English was excellent so if there was misunderstandings he'd sort it. Absolute professional.

These ratings are for Hung Do & the tour in general. ”  

This was our first ever group tour and due to the great variety of our tour and expert guide Hung Do made it an extremely memorable tour for the both of us. I thought the tour was well balanced with plenty of optional tours if one desired.

The history provided by Hung on Vietnam was outstanding and was provided in a timely but not overwhelming fashion.

Great memories On the Go Tours thankyou. Big thankyou to Hung and all the staff who helped out along the way.”  

Cambodia was amazing! Very busy and on the go.”  

Small group tour should be NO MORE than 12. After 12, it's not a "medium-size" group.

TOUR GUIDE: Kien was very knowledgeable, professional and enthusiastic. My only advice is too tamp down on the "my brother and sister" references bc it does sound communist. Our Aussie travel mates became quite annoyed by it. As Americans, we just rolled our eyes.

TRANSPORTATION: Please include info about tipping airport transfers

Buses very comfortable

Junk Boat AMAZING!

Cyclo Rickshaw meh and too touristy

Overnight Train fantastic, though it may not be for all... we would do it again

Bike Riding/ Kayaking good, but too short

Plane from Da Nang to Saigon fine - we liked the early departure, some were not so keen

Mekong River boats (all 3 options) also AMAZING

Scooter/ Vespa add-ons THE BEST! From the moment we got on the scooter during the Back Streets of Hanoi, we were hooked - so much fun to experience Vietnam on the back of a scooter that we added 2 more tours, riding scooters a total of 4 times.

MEALS: Include information about average cost of meals and expectation for payment in CASH. Included lunches were almost identical and tiresome. The local food is much better vs 5-6 course / sit down. A small group of 8-12 lends itself to street food, which is culturally Vietnam and better quality.

ADD-ON TOURS

Back Street Hanoi was THE BEST!! and our guide Huang also THE BEST

My Son excellent.

Hoi An Vespa food tour crazy fun!!!

Cu Chi tour very interesting - thankfully no one in our group wanted to shoot rifles. Again Huang was THE BEST

Consider adding breakfast in the Floating Market (Can Tho) w/ the drive up boats serving noodles, coffee and pineapple. We'd have preferred to get up early vs eat another hotel buffet

HOTELS:

1. Hue Mondial was atrocious, bad service, worse food, breakfast picked over by another tour group - so almost no food or seating by 6:40am (breakfast opens at 6:30am) and rude employees.

2. Hoi An Vinh Hung Riverside Resort was AMAZING and perfect for the 3 day stopover.

3. Can Tho - meh

We added an extra day up front and at the end, so we could do our own tours, which include Ninh Binh, Saigon Walking Street Food Tour, Saigon by Night Vespa tour and the Vietnamese Bamboo Circus at the Saigon Opera House.

All in all the trip was amazing and VERY VIETNAM!”  

Great tour a bit tiring at the end, great tour guides, very good hotels, enjoyed everything, thank you .”  

Hung Do was an outstanding tour guide. So much local knowledge, so many fun stories. He also went over and above to help several of us out when we unfortunately got sick. 3 different things happened to 3 different people. He was amazing and so very kind !”  

We definitely experienced the best of Vietnam. Hung showed us many wonderful places and he also taught us a lot of important historical events. Overall a great exciting tour. ”  

Enjoyed the tour the guides were good.

Food poisoning of 5 of our group on last night in Siem Reap was a disappointing put down to eggs for breakfast at the hotel.”  

Enjoyed the tour the guides were good.

Food poisoning of 5 of our group on last night in Siem Reap was a disappointing put down to eggs for breakfast at the hotel.”  

The guide Kien Nguyen was the best, and everyone loved the tour. ”  

We had THE best time ever on our 8 day tour of Vietnam with On The Go Tours. Our Guide Kien was absolutely brilliant, so knowledgeable, professional, friendly and reliable! We did another short tour in Malaysia after Vietnam, and the guide we had for that made us appreciate Kien even more!! He was the glue for us all - you are very lucky to have him as part of your team!

This was our first experience doing a group tour and it went beautifully. We loved being the only folks from the US - it was a fantastic mix of old and young folks and from all different parts of the world.

Excellent job!!”  

Great Tour. Loved it. Looking forward to the next one :)”  

The trip was nearly ruined by having to wait 5 hours after a 17 hour flight before I could get a room to even rest. This was not acceptable and needs to be explained to customers prior to booking as my understanding is that it has caught a lot of people out. Trying to bury it in a “good transfer from the airport” to your 5-7hour wait is also no good. On The Go needs to address this.

Fortunately the tour guide Quin was very good, knowledgeable and superb with the group. He ran a very intense schedule but it was fantastic. This is not a holiday you go on for a rest but the itinerary was amazing.

I did appreciated the efforts of Quin to make everything work well and the group was also great. I would recommend the tour but again will stress that it is not for rest and relaxation (not a bad thing) as you are cramming a long country into 10 days. ”  

My travel party and I found the "La Casa" hotel somewhat out of the way as we had stayed in the old area for 2 nights prior to going on the tour. There weren't any/many places eat, and our guide had left quite quickly after our briefing, and we were unsure where to go to eat. Mr Chong didn't seem as knowledgeable as the other group's guide. The Ha long bay leg was excellent and even though the boat was older it was well appointed and my type of boat, the flight from Hanoi to Hue was standard (as they are), but the Hue accommodation was average compared to where we dropped off the other members of the second tour. The bath /shower was poor, and the water from the shower head hit the back wall and couldn't be adjusted. The trip from Hue to Da Nang then to Hoi Ahn was a standard bus trip. Accommodation at Hoi Ahn was really good and our trip to the rice farm was excellent, and I have no other issues only the guide left us on the Thursday which was a surprise but didn't make that much of a difference to the overall trip.

Really enjoyed the smaller group size

Overall, it was a great trip and thoroughly enjoyed it, and would recommend it to others. Best part - all of it. Worst part - accommodation in Hue”  

The communication, planning and organisation pre-arrival and during the trip was exceptional. We are in our mid-30s, the group was circa 20 people (different ages [a mix of mid-thirties to 60s] and nationalities, majority was Aus/NZ and some Brits). Kien - was our guide in Vietnam. He is absolutely AMAZING and has made this trip 10/10 for Vietnam. Ensure that your guide is Kien if you go. Switched on, well organised, kind, knowledgable, great english, gives you a good insight about life and history of Vietnam. Perfection. Itinerary is great (would be potentially better if done in reverse). Hotels - this was a mix between good ones and the ones that are a bit tired (i would say half and half). That said, all of them had great breakfasts. Transportation was great - good drivers and good big tour buses that take you everywhere you go. Everything is well thought out - all stops, all breaks etc. it is really ‘on the go’ so be ready for a lot of travel (early starts etc). Amazing fun though. Cambodia was fun too - a much newer and poorer country. Guides were a little worse. Temples are worth the visit. Vietnam is a must though! ”  

What an amazing tour we got to see so much Vietnam 🥰 within just eight days and the food was incredible. Definitely want to go back.”  

Excellent tour. Itinerary quite busy - the day starting with the very early wakeup was a bit too long (and involved too much food!). It was nice to have three days of relative peace at Hoi An. Quin was great; friendly, knowledgeable, accommodating.”  

Fast paced tour but with the ability to opt out of certain parts of the itinerary it made for a great adventure. Hung was a great tour guide. Very knowledgeable, helpful, caring and honest. ”  

Fabulous tour covered everything we wanted to see and more.

Tour guides were wonderful, friendly, knowledgeable and made the tour good fun as well as interesting. ”  

The booking process was easy and the agents responded to the email inquires in a timely fashion. We had a fantastic time in Vietnam. The food was outstanding. The tour guide was knowledgeable and friendly. ”  

COENG was the tour guide and because he had been in the Vietnam war we found him very very interesting and showed us photos he had .

the tour and all the activities were excellent and i can now easily sell Vietnam.

i enjoyed all the activities like the boat trip , sleeping on the train the 2 cooking lessons, the canoeing going on the rickshaw rides

and scooters .

because i stayed 2nights at the beginning of the tour, i stayed in the old quarter 3mins from the lake and it was perfect.

the CASA hotel in Hanoi was awful...tired carpets and the position is horrible. none of us liked it on the trip.

no where to walk at night to eat . i suggest you move much closer into the old quarter

i would also add the train road as part of the trip as half our group didnt know about it and it was a very exciting experience.

the night market in Hanoi was fabulous . the hotel in Hoi an was fabulous and our best one onn the trip.

i really really loved this whole trip and the aussie and british on our trip were such fun and we all got on well. thank you”  

Had an amazing time”  

All 4 guides were great with our main guide, Hung Do being exceptional in terms of energy, care, knowledge and enthusiasm shining through.

This was our third trip with OnTheGo and we have been exhausted🤣 and exhilarated by each one!”  

It was certainly ‘on the go’, a lot to see in the time available. It gave us a good overview of the country. For us we would probably have spent less time in the city. Sy our tour guide was excellent, very informative and always available.”  

Great tour that suited our needs and the time we had available. Loved our guides, we always felt safe and we maximized each day by not wasting time getting lost or figuring out what was the best sites to see. Highly recommend On the Go !”  

Amazing trip totally enjoyed it the guide Ken was absolutely brilliant perfect speaking English explained everything to us nothing was a trouble to him always helpful the whole trip went so smooth ”  

My wife and I are both 70, and had some reservations about taking this tour, As it turned out it was a wonderful tour, we definitely did things we would not of done traveling on our own. We had a great group to travel with, and the tour guides were really wonderful. All of the accommodations were great with a few being exceptional. We had just enough free time to give us a break, and rest.

When we returned home everyone wanted to know which country we liked best, we had to say we really enjoyed all the countries, and would go back again, and use On The Go Tours. ”  

We joined the tour in Hanoi then went onto the Micon Delta. Which was probably the worst part of the trip. Loved Cambodia and the people. Guides were great and loved their countries.”  

The tour was wonderful. Fast-paced and wide-ranging, but with sufficient free time to relax or explore further. Our guides were good, very knowledgeable and willing to share their personal stories. My ONLY complaint was that the group lunches and dinners did not allow us to choose our own food; it was all pre-programmed and somewhat repetitive. Other than that, no problems! Thanks for a great trip.”  

What an amazing tour we got to see so much Vietnam 🥰 within just eight days and the food was incredible. Definitely want to go back.”  

Overall, the tour was good and it does keep you moving to see a variety of things on a daily basis. There were a couple activities that were "tourist traps" where we were put in a situation to buy goods from the locals. For example, we were offered to go on a boat on the Da Nang river or take the shuttle to where we were going, either of which was a short distance. For a small fee (I think it was $10) we could take the boat but once you get on the boat it was all about selling trinkets, clothes, etc. and the boat ride offered little in terms of scenery. I think you probably get this with quite a few tour companies. The majority of the excursions delt with seeing museums, temples, buddhas, etc. so I definitely had my fill by the end of it. I would have liked to have done for adventurous ventures but that's just me. One of the highlights was the cable car on the only free day we had and that cost $100 so it would have been nice to have that included in the tour. Also, doing more things outside of the normal scope of the typical tourist stops would've been nice. Transportation was good and the junk boat was really nice. Overnight train left a little to be desire, but it was a new experience nonetheless. Most of the hotels would be a 3 star by US standards which was a little disappointing because I booked this tour since nice 4-star accommodations was a priority for me.”  

The tour was everything we hoped for made very special by our excellent guide Hung. ”  

What an amazing tour we got to see so much Vietnam 🥰 within just eight days and the food was incredible. Definitely want to go back.”  

Our guide Hung Do was absolutely brilliant. So friendly, knowledgeable and organised. He made some excellent decisions - especially around moving a couple of activities due to extreme heat. I am so pleased we got him on our tour.

I had a really good time on the tour but there were a couple of things I think could be improved.

While I was expecting to contribute to the tip kitty at the start of the trip, I wasn't expecting to also have to pay for entrance fees etc - I thought these would have been included within the tour costs. It certainly has been on other tours with other providers I've been on.

Water - I think it's strange to use so many small plastic bottles when we should be trying to reduce our environmental impact. I believe I was the only person in the group using my own water bottle, which was surprising. It would be so much better to encourage everyone to bring their own and have a large water container on the bus for us to refill from - in fact, an On The Go branded insulated water bottle given to everyone at the start would be even better.

The first night - as a solo traveller I found the first night very disappointing. A group meal - somewhere catering to dietary requirements - would have been a really good icebreaker. Instead, Hung recommended two places for people to eat, both exclusively meat restaurants (then recommended a vegan place for me, but this was separate). There are plenty of restaurants in Hanoi that have vegetarian options, and if one of these had been recommended I could have gone out to eat with most of the group. As it was, I ate on my own and then walked around by myself before going to bed. It was a pretty rubbish start to the tour. Thankfully it got better, but that definitely could have been improved. ”  

We had a fantastic time on our Vietnam and Cambodia Tour with OnTheGo Tours. All of our guides were excellent, looking after us at all times, providing the well needed chilled bottled water, giving us information about the sites we visited, the country, the people and practical information including restaurant recommendations

All of the hotels were good, and the included meals were also very good

Our hotels were in all located cities so it would have been nice to had an overnight in the countryside on a home stay or similar.

We did both of the extra excursions and loved the Vespa tour, this along with the bike ride to the countryside from Hoi An, was our favourite day in Vietnam. We also did the cable car ride and golden hand bridge but at the top is just a theme park which we weren't really interested in so in hindsight we probably wouldn't have done this day, but that was our decision

The highlight in Cambodia was probably the sun rise at Angkor Wat, although busy. We enjoyed Cambodia as a country and would love to return and discover more of the less touristy areas”  

great tour and Kien was a wonderful guide.”  

This was our first experience with a group tour and we're very happy we were recommended On The Go Tours! On The Go Tours were very helpful even before our departure when I called with a few questions. Our tour guide Hung was amazing and made the whole experience seamless. He gave us the option of different experiences, he answered any questions we had and made sure everyone was having a good time. 8 days was ideal for us and we loved ending the tour in the colourful and exciting Hoi An. I will definitely recommend this tour to others and plan on using On The Go Tours again for another trip.”